Roles: provider and deployer
Localign is the provider of the AI system. The customer is the deployer. Each role carries specific obligations under the EU AI Act, and the AI Annex makes the split explicit.
Mode A and Mode B
In Mode A, no personal data is shared with external AI models. In Mode B, customer-approved external AI models may be used after the customer's organisational approval and explicit per-prompt consent. Sensitive-data detection runs before forwarding under Mode B.
Prohibited practices
The customer attests at signing that the product is not used for practices prohibited under article 5 AI Act, including subliminal or manipulative techniques, exploitation of vulnerabilities, social scoring, untargeted face scraping, emotion recognition in workplaces or education, biometric categorisation by sensitive traits, and real-time remote biometric identification outside the article 5 exceptions.
High-risk deployer obligations
Where the deployer's use qualifies as high-risk, the customer commits to a fundamental rights impact assessment where required, human oversight, use in line with the instructions for use, retention of logs and information of data subjects where the regulation prescribes.
No training or fine-tuning
Localign does not process personal data to train, improve or fine-tune its own or any third-party AI models. Contracts with external model providers under Mode B include a corresponding training and fine-tuning prohibition.