Localign
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Trust & Security

How we handle your data

Localign is the European AI platform where your data stays in Europe by default, and where any escalation to a third-party model is your explicit, per-question decision. This Trust Center is where you can verify that posture: the European laws and standards we meet, the contracts you sign with us (Terms, DPA and AI Annex), the technical and organisational controls behind the product, and the subprocessors and external AI models we engage. Every page is versioned and dated, so the references from our contracts stay reproducible over time.

Trust center

Security overview

How Localign protects your data: encryption, access control, vulnerability management, and how we respond to incidents.

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Architecture

How a request travels through Localign — from your browser to our EU-hosted models — and what happens at each step.

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Compliance

How Localign meets European laws and recognised security standards: GDPR, EU AI Act, ISO and SOC.

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Resources

Generate a personalised version of the Terms, DPA and AI Annex by entering your organisation details.

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Sectoral annexes

Sector-specific commitments — healthcare, legal, education, government, financial services — applied as annexes to your contract.

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Controls

The technical and organisational controls behind the product: infrastructure, organisation, product, AI safety, and data and privacy.

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Fair use

What our seat-based licensing covers, what it doesn't, and how we handle accounts that approach their monthly limit.

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Retention

How long we keep conversations, documents, backups and logs — and what you can delete on demand.

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Sub-processors

The current list of sub-processors used to deliver the product, and approved external AI models.

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Service status

Where to find live service health, what we publish during incidents, and our notification commitments.

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