In this Trust Center, we make our commitment transparent and verifiable: your data stays in Europe by default, and we only use an external AI model when you explicitly choose to do so for a specific request. You’ll also find our compliance, security measures, subprocessors, and external AI models here.
The European AI platform where your data stays in Europe by default, and any escalation to a third-party model is your explicit, per-question decision. Every pillar carries its own version and date, so references from our contracts stay reproducible.
All data stays on European infrastructure with EU subprocessors. No training on customer data, contractually guaranteed.
Sub-processors in Mode AExternal AI models are only activated if you turn them on, with per-prompt consent and a sensitive-data scan before anything is forwarded.
See the route per sourceTerms, Data Processing Agreement and AI Annex, including the sectoral annex for your domain.
View documentsWe usually answer questions from CISOs, DPOs and procurement teams within two working days.
